Privacy policy _{For Car Rental}

1. Information We Collect

To provide seamless and reliable car rental services, we may collect the following types of information:

• Personal Identification: Full name, phone number, email address, date of birth.
• Driver Information: Driver’s license number, issuing authority, expiration date, and other verification details required by rental suppliers.
• Payment & Billing Information: Billing address, encrypted card data (stored only by secure gateways).
• Booking Details: Vehicle type, rental duration, pickup/drop-off location, and rental preferences.
• Technical Data: IP address, browser details, operating system, device identifiers, and session logs.
• Behavioral Data: Website navigation patterns, search history, click interactions, and platform usage.
• Support Communications: Emails, chat conversations, call logs, and service-related requests.

This information allows us to complete bookings, verify eligibility, maintain security, and offer a personalized rental experience.

2. How We Use Your Information

Your information is used strictly for the purposes of:

• Processing rental reservations and communicating booking confirmations.
• Verifying driver eligibility and meeting supplier rental requirements.
• Providing customer support, troubleshooting, and responding to your inquiries.
• Sending reminders, updates, pickup instructions, and essential communications.
• Enhancing website functionality, speed, and customer experience.
• Preventing fraud, unauthorized access, and ensuring secure transactions.
• Meeting legal, regulatory, and compliance obligations applicable to car rental activities.

We never use your personal data in ways unrelated to completing your car rental booking without your consent.

3. Sharing with Third Parties

Your information may be shared only with trusted and authorized third parties essential for completing your car rental service:

• Car Rental Providers: To confirm reservations, verify driving eligibility, and prepare vehicles.
• Payment Processors: To securely handle card payments and fraud screening.
• Identity & Security Partners: For verification and compliance checks.
• Legal Authorities: When required by law, court orders, or safety regulations.

We strictly do not sell, rent, or distribute your personal information to advertisers or third-party marketers.

4. Payment Security

Every transaction processed on our platform is handled through secure, encrypted payment gateways that comply with the highest industry standards (PCI-DSS). Golden Dust UK Ltd does not store your complete card information on its servers.

Your payment details are protected using:

• SSL encryption technology
• Secure digital tokenization
• Fraud monitoring systems
• Bank-level authentication protocols

5. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to improve your browsing experience, understand customer behavior, personalize offers, and optimize website performance.

You may disable cookies at any time through your browser settings; however, doing so may affect certain website functionalities such as faster login, saved preferences, or personalized search results.

6. Data Retention

We retain personal information only for the duration necessary to process bookings, fulfill rental contracts, meet legal obligations, and resolve disputes. Once the required retention period expires, data is securely erased or anonymized.

7. Your Rights as a Customer

Depending on your location, you may have the right to:

• Request access to the information we hold about you.
• Update or correct inaccurate personal data.
• Request deletion of your information where legally permissible.
• Withdraw consent for promotional communications.
• Request a copy of your stored data (data portability).

You can submit privacy-related requests through our customer support team at any time.

8. Data Security Measures

We implement comprehensive safeguards—including encryption, secure servers, intrusion detection, and restricted access—to protect your personal data from unauthorized access, misuse, alteration, or loss.

Despite strict security protocols, no online system is completely immune to vulnerabilities. We therefore cannot guarantee absolute security of transmission over the internet.

9. Third-Party Links

Our website may include external links to partner rental agencies or travel-related resources. These third-party sites operate independently, and we are not responsible for their privacy practices, content accuracy, or data handling policies.

10. Children’s Privacy

Our car rental services are not designed for individuals under 18 years of age, and we do not knowingly collect personal data from minors. If any such information is discovered, it will be removed promptly from our records.

11. International Data Transfers

In some cases, your data may be transferred to rental suppliers or service partners located outside your country. Such transfers occur only under strict data protection safeguards and industry-approved privacy standards.

12. Legal Compliance & Mandatory Disclosures

We may share your information when required by law, including situations involving:

• Government or regulatory investigations
• Court orders and subpoenas
• Fraud detection or prevention
• Safety and legal enforcement requests

13. Updates to This Privacy Policy

Golden Dust UK Ltd reserves the right to modify, expand, or update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of the updated terms.

14. Limitation of Liability

While we follow strict practices to safeguard data, we cannot be held liable for damages caused by unauthorized access, cyberattacks, server failures, or technological issues beyond our control. Users are encouraged to take appropriate measures to protect their own devices and online accounts.