Privacy Policy For Flights
At Golden Dust UK Ltd , your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, protect, and share personal information when you search, book, or manage flight reservations through our website or mobile platform. By using our services, you agree to the practices described below.
1. Information We Collect
To provide accurate flight booking and travel-related services, we may collect the following categories of information:
- Personal Details: Full name, email address, phone number, date of birth.
- Passenger Information: Gender, nationality, passport details, visa data (if required).
- Payment Information: Billing address and encrypted payment data processed via secure gateways.
- Flight Booking Details: Routes, travel dates, airline preferences, fare type, and seat selections.
- Technical Data: IP address, browser type, device information, and session logs.
- Usage & Behavioral Data: Search history, interaction patterns, and website usage.
- Support Communications: Emails, chats, call recordings, and service requests.
2. How We Use Your Information
Your personal information is used to:
- Process flight reservations and issue airline tickets.
- Verify passenger identity and travel eligibility.
- Send booking confirmations, itinerary updates, and flight notifications.
- Provide customer support and resolve booking-related inquiries.
- Improve platform performance and user experience.
- Prevent fraud, unauthorized activity, and security threats.
- Comply with aviation, immigration, and regulatory requirements.
3. Sharing with Third Parties
Your information is shared only when necessary to complete flight-related services, including:
- Airlines & GDS Providers: For ticket issuance, schedule updates, and passenger records.
- Payment Processors: To securely process transactions and prevent fraud.
- Government or Regulatory Authorities: When required for security or legal compliance.
- Service Partners: For technical support and operational services.
We do not sell, rent, or trade your personal information to advertisers or unrelated third parties.
4. Payment & Transaction Security
All payments are processed through PCI-DSS compliant payment gateways. Golden Dust UK Ltd does not store full credit or debit card details on its servers.
- SSL-encrypted transactions
- Secure tokenization methods
- Fraud monitoring and risk controls
- Restricted system access
5. Cookies & Tracking Technologies
Cookies and analytics tools are used to enhance website functionality, remember preferences, analyze traffic, and personalize flight search results.
You may disable cookies through browser settings; however, certain features such as saved searches or faster checkout may be affected.
6. Data Retention
Personal data is retained only as long as necessary to complete bookings, meet legal obligations, resolve disputes, and maintain accurate records. Data is securely deleted or anonymized after the retention period.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we store about you.
- Correct inaccurate or incomplete information.
- Request deletion of personal data where permitted.
- Opt out of promotional communications.
- Request a copy of your data for portability.
8. Data Security Measures
We use encryption, firewalls, secure servers, and access controls to protect personal information. While we take extensive precautions, no digital system can guarantee complete security.
9. Third-Party Websites
Our website may contain links to airline or travel partner websites. We are not responsible for the privacy practices or content of third-party platforms.
10. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal data from minors without parental consent.
11. International Data Transfers
Flight bookings may involve airlines or partners located in other countries. Any international data transfers are protected by appropriate safeguards and privacy standards.
12. Legal Obligations
We may disclose personal information when required to comply with laws, regulations, court orders, or government requests related to aviation, security, or fraud prevention.
13. Policy Updates
Golden Dust UK Ltd may update this Privacy Policy periodically. Any changes will be posted on this page. Continued use of our services indicates acceptance of the updated policy.
14. Limitation of Liability
While we take strong measures to protect your information, we are not liable for data breaches caused by factors beyond our control, including cyberattacks, third-party failures, or internet disruptions.
